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Use our Live Chat Support in the lower right hand corner of your screen.

Frequently Asked Questions

Do I need to pay for monitoring?

It depends. Our systems are typically set up to be self monitored. You can log in to the cameras at anytime and you will be sent alarm notifications from the cameras. However, if you don’t have the staff to help monitor, we have monitoring solutions for you as well.

Do I need to buy software to use with the camera?

Nope. When a camera is purchased, it comes with video management software. This software is included and updates are free. No licensing fees, ever.

Is the software easy to use?

For the most part, yes. It all depends on your computer skill level.

We are very happy to offer classroom training sessions. Register today for our next session. Sessions are scheduled when there are enough people interested.

How do I know which camera is right for my situation?

Good question.

If you are unsure, you can request an estimate or contact us for a consultation or product demonstration.

Do I have to hardwire the camera?

Nope. The Fieldeye® camera system is completely independent from any power supply through an integrated solar cell.

Do I have to use a memory card to store images?

Nope. The Fieldeye system uses a GSM-GPRS or GSM-UMTS (data plan) as an interface for the data transport to the web based interface.

What is included in a Fieldeye system?
Basic Version of the Fieldeye® Information System
  • 1 Camera, resolution of 2x 13 MP
  • Manually adjustable telescopic rod from 1.5 – 3 meters
  • Detachable floor anchor
  • 3D adjustment of the camera unit
  • Solar Panel
  • GPS
  • Easy to use and password-protected Internet platform for various users
Optional
  • Infrared Camera
  • Integrated Weather Station
  • Website Integration
  • App-control for mobile phones and tablets

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